1. Processing Time: Orders are typically processed within 1-2 business days of receipt. Orders placed on weekends or public holidays may experience slight delays.

2. Delivery time: Normally the video will be recorded and sent via email within 2-4 working days.

3. If there is a problem with our shooting, we will redo it for free. If we take pictures according to the customer’s requirements and the customer is not satisfied, we will charge again.

4. Blessings to meet customer requirements. If you need to change the greeting, please contact us before recording. If you change the video after the filming is completed, the blessing is equivalent to re-recording, which will be charged.

If you have any questions or concerns about our shipping policy, please feel free to contact us. We are committed to providing our customers with the best shipping experience.